Privacy Policy

How we collect, use, and protect your information.

Last Updated: July 16, 2025

Introduction

RevUp Digital ("we," "us," or "our"), operated by [Your Company Name], is committed to protecting the privacy of our clients (dealerships) and their end-users who visit the websites we host and manage. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services (the "Service"), which includes the website platform provided to dealerships.

Please read this privacy policy carefully. By using the Service, you agree to the terms outlined here. If you do not agree, please do not access or use the Service.

Information We Collect

We may collect information in several ways:

Client (Dealership) Information:

  • Account & Contact Data: Dealership name, contact person details (name, email, phone), address, billing information, chosen service plan.
  • Configuration Data: Branding assets (logos), email preferences, social media links, domain details provided during onboarding.
  • Usage Data: How dealership staff use the admin panel features (for service improvement).

End-User (Website Visitor) Information (Processed for the Dealership):

Our platform enables dealerships (the "Data Fiduciary" under DPDPA) to collect information from their website visitors. RevUp Digital acts as a "Data Processor" on behalf of the dealership for this data. This may include:

  • Personal Data Submitted via Forms: Name, email, phone number, message content, vehicle interest, service details, etc., submitted through website forms (Contact, Enquiry, Service Booking, Finance).
  • Technical & Usage Data: IP address, browser type, operating system, access times, pages viewed, collected automatically via server logs or analytics tools configured by the dealership (e.g., Google Analytics).
  • Cookies: Dealership websites may use cookies as configured by them for functionality or analytics.

Use of Information

RevUp Digital uses **Client (Dealership) Information** to:

  • Create, manage, and secure your dealership account.
  • Provide, operate, maintain, and improve the Service.
  • Process payments and send transaction confirmations.
  • Communicate important administrative updates, security alerts, and support messages.
  • Respond to support requests and inquiries.
  • Monitor platform usage for improvement and security.
  • Comply with legal obligations.

Dealerships use **End-User (Visitor) Information** collected via their website for their business purposes, such as responding to inquiries, booking services, processing applications, marketing (with consent), and analyzing site traffic. RevUp Digital primarily processes this data as instructed by the dealership and does not typically use it for its own purposes, except as necessary for hosting, maintenance, security, or legal compliance.

Disclosure of Information

We do not sell or rent Client or End-User personal data.

We may share information only in specific situations:

  • Legal Compliance: If required by law, legal process, or governmental request.
  • Protecting Rights: To investigate potential violations, enforce policies, or protect the rights, property, or safety of RevUp Digital, our clients, or others.
  • Service Providers: With third-party vendors who perform essential services for us (e.g., payment processors, cloud hosting providers) under strict confidentiality agreements.
  • **Business Transfers:** In the event of a merger, acquisition, or sale of assets, information may be transferred as part of the transaction.
  • **With Client Consent:** We may share Client information as directed or consented to by the Client.

Dealerships are responsible for their own disclosures of the End-User data they collect.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect the information we manage against unauthorized access, disclosure, alteration, or destruction. However, no system is completely impenetrable.

Data Retention

We retain Client data as long as the account is active or as necessary to provide services and comply with legal obligations. Dealerships determine the retention period for the End-User data collected on their website.

Your Data Protection Rights (India - DPDPA)

Under India's Digital Personal Data Protection Act, 2023 (DPDPA), individuals ("Data Principals") have rights regarding their personal data.

  • **For End-Users:** If you submitted data through a dealership's website hosted by us, that **dealership is the Data Fiduciary**. Please direct requests regarding your data rights (access, correction, erasure, grievance redressal) **directly to the dealership** whose website you used.
  • **For Clients (Dealerships):** As our direct client, you have rights concerning the account and configuration information we hold about your dealership. You can request access, correction, or exercise other applicable rights by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you (as a Client/Dealership) have questions about this Privacy Policy or our data practices, please contact us:

[Your Company Name]
[Your Company Address]
[City, State, Pincode], India
Email: [Your Privacy Contact Email]
Phone: [Your Phone Number]